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Skedio tries to insure the protection of the information transmitted through the internet as well as respecting privacy and thus, rigorously controls the way by which personal information is used and transmitted. The present Declaration of Confidentiality details the protection policy related to personal data from Skedio. By using the Skedio site, you accept to comply with the practices detailed in this Declaration of Confidentiality and Security.

Data that Skedio collects about its customers

In the advent of a purchase or during the registration phase for a promotional contest, Skedio demands that you transmit your name, address, email address and that, if you accept, other information. The information that Skedio collects about you allows it to customize and constantly improve services provided when you visit Skedio.ca. This information follows the following schedule:

  • Information that you provide: We receive and save all information that you have entered in the website or that you may have supplied by other means. You have the choice not to provide information, but this will prevent us from providing you with some of our services. We will use the collected data in order to, notably, answer your requests, prepare suggestions for you, offer customized purchasing, improve our website, and contact you.
  • Automatically collected information: We receive and save some information every time you contact us; for example, like many other websites, we use cookies that allow us to obtain some information when you access Skedio.ca.
  • Information coming from other sources: It is possible that we may receive data about you from other sources and that we assign this information to your account.
  • Information transferred from other accounts: It may be offered to save information that you have already entered on some sites like Skedio if you use the same identity. You will have the choice to accept the process or not.

Transmitting collected information

The information that is gathered by Skedio on you is confidential and allows Skedio to open an account in your name, process your orders, to contact you in the event you have won a contest, to customize its relationship with you and, if you agree, to occasionally send you information about the Site and its products according to your preferences. Skedio does not sell user lists.

Only those employees or representatives duly authorised by Skedio can access your information, but solely as governed by their position.

Protection of personal information

Skedio has implemented state-of-the-art security measures in order to protect you against loss or unauthorised use of customer information that is in Skedio 's possession, notably information concerning your credit card. Skedio 's servers use the latest information-transmission technology (Secure Socket Layers, or SSL), which render its transmission highly secure. In addition, Skedio 's servers are protected by firewall technology. Skedio ensures its hardware is always state-of-the-art in order to allow you to perform secure transactions on the Site at any time. However, no security mechanism is perfect and you must be aware that you are always at some level of risk that personal information transmitted to Skedio may be disclosed without fault on the part of Skedio and without your consent. Skedio declines all responsibility regarding forwarded confidential information, except in case of negligence on the part of Skedio. Note that, for your security, no information on credit cards is kept on the servers Skedio uses. If you are concerned about confidentiality, related to the use of your credit card on the Internet, Skedio invites you to submit your order by telephone.

Skedio reserves the right to modify this policy at any time. Skedio also reserves the right to transmit personal information about you to the extent Skedio must do so under the law or so as to protect the copyright of the site or those of its users, partners, advertisers or suppliers.

Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. They are harmless in that they cannot extract information from your hard disk, over which you have full control. Skedio uses them mainly in order to determine traffic on the site, to transmit information that is highly usable by its marketing department, and to personalise the future use you make of the site. This technology does not systematically place personal information about you at Skedio's disposal. It is always possible to no longer be subject to cookies by modifying your computer's configuration.

Controlling personal information

From the My Account page, you can at any time validate or modify your personal information; these procedures may also be completed by directly contacting customer service. However, if you wish to have yourself removed from Skedio’s list of customers, you must contact the customer service of Skedio.

Security and Efficiency of the Network

Skedio does not guarantee the efficiency, or total security. It is possible that a hacker manages to penetrate the server. It is thus important that you keep in mind before USING YOUR IDENTITY TO BROWSE THE SITE OR COMPLETE TRANSACTIONS on Skedio that a malicious person may access the servers on Skedio site and use the information about you or any other person on the site to his or her own end. IN NO CASE will Skedio and its administrators be held accountable for acts of computer piracy, nor be blamed for whatever damage or lost associated with a member's account on the network. Skedio may have occasional outages and programming errors may be provoked by updates or events independent of the will of the administrators.

At the moment when you complete your online purchases, you can verify if you are in secure mode by looking at the URL (web address) and ensuring that it begins with https :// instead of http :// The padlock icon displayed in the browser window confirms that you are in secure mode.

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